FAQ

Support

Questions, answered.

Everything about the products, the routine, shipping, and returns. Still stuck? Email support@trymaxxing.com.

What is MAXXING?

Skincare, supplements, and tools for people who want results without a complicated routine. Copper peptide and vitamin C serums, collagen and creatine, jawline tools. Everything is here because the ingredient actually does something, not because it rounds out a shelf.

What makes MAXXING different?

We don't sell filler. We pick ingredients with real backing, dose them at the amount the research used, and print the active and its percentage on the front.

Most routines fail because they ask for ten steps nobody keeps past week one. Ours are short on purpose. Use it consistently and it works.

What is the GHK-Cu copper peptide serum?

We call it Glow. It supports the look of firmer, tighter, younger-looking skin, and it's the serum most people reach for first if they care about skin quality over time. Heavily researched, and dosed at the concentration that research used.

How long until I see results?

Depends on what you're working on. Hydration and texture show up fast, often in the first few weeks. The bigger stuff takes longer: firming results from Glow build over months, retinol needs weeks before texture looks different, and supplements like Chill Pill build over 2 to 4 weeks.

We won't promise overnight, because that's how you end up with a drawer of products you gave up on. Use it daily and it works.

Are your products safe to use?

Yes. The skincare is fragrance-free, pH-balanced, and made for all skin types. The supplements are Non-GMO, hormone-free, antibiotic-free, and made in a cGMP certified facility.

One honest note: real actives deserve respect. Retinol is PM only, needs SPF the next morning, and you build up to nightly use. Keep vitamin C and retinol in separate applications. Every product tells you exactly how to use it, so read the directions once and you're set.

How does the subscription work?

Pick a plan and we handle the rest. Pause, skip a shipment, or cancel anytime from your account. Prefer no subscription? One-time options are there too.

Shipping is free over $75 and arrives in 3 to 7 business days with next-day processing.

What is your money-back guarantee?

If it doesn't work for you, return it within 30 days for a full refund, even products you've opened and used. Email support@trymaxxing.com and we'll sort it out.

Still stuck?

Talk to a human.

Email support@trymaxxing.com and a real person gets back to you within one business day.

Contact us

New here? Start with the basics

Cleanse. Treat. Moisturize.

Three products, morning and night. Pick one serum for what you want to work on.

Step 1 · Morning + night

Cleanse

A gentle gel wash. Skin feels clean, not tight.

Step 2 · Pick one

Treat

Start with Glow or Clear Dominance. Vitamin C and retinol are add-ons for later, if you want them.

Step 3 · Morning + night

Moisturize

Ceramides help your skin barrier hold on to moisture.

Build the full routine

Free shipping over $75. 30 days to return it, even opened.